Here are few questions frequently asked by our clients. You can Expand/Collapse them all by Clicking Here or you can expand/collapse individual questions by clicking them.

Company

  1. When was Discretelogix established?  
    Discretelogix was established in 2006.
  2. Where are you located?
    Discretelogix is headquartered in South Asia ( Pakistan) and has branches in Europe and Australia. Find out more…
  3. What is your time zone and what are your work timings?
    Our Standard Time Zone is UTC/GMT+5 hours. We work Monday through Friday from 9:00 AM – 6:00 PM (PKT).
  4. What is your company size?
    Our current strength is 50+ and growing rapidly.
  5. Have you achieved any International Standard Certification?
    We are certified by International Organization for Standardization(ISO). We have achieved ISO 9001:2008 Quality Management System Certification.
  6. Are you member of any industry bodies?
    We are a member of SECP and PSEB. SECP is a regulatory authority for registering companies in Pakistan. PSEB is also a regulatory government body mandated to promote IT industry in Pakistan.
  7. Do you have in house team or you further outsource your work?
    We do not outsource any project to 3rd party contractors. We have highly proficient teams of  management graduates, software engineers, programmers, web developers, business analysts, graphic designers, SEO experts and technical writers.
  8. How many clients you have served so far?
    We have served served 400+ clients worldwide.
  9. How many projects you have done so far?
    We have successfully completed 800+ commercial projects.
  10. Do you have any third party ratings?
    We do have 3rd party ratings with feedbacks from our past clients. Find out more…
  11. What payment methods do you accept?
    We accept Bank/Wire Transfer and Paypal.
  12. What are your payment Terms?
    We offer different payment terms depending on the engagement model selected by you. Please Click Here to see the details regarding the engagement models we offer.
  13. How can we contact you?
    Please Click Here to contact us.
  14. What makes you different from other companies and which benefits can you guarantee?
    We always deliver what we promise. Our cost effective solutions, quality standards, effective communication, minimal timelines and lifetime support are the key benefits for our clients and these salient features also distinguishes us among rest of the providers in the market. Find out more…
  15. What are the engagement models that you offer?
    We offer different engagement models to meet global clients’ diverse needs as stated below.
    • Fixed Price: This model is suited if the scope and specifications of the project are reasonably clear.
    • Time Based: This model best suits complex projects inclined to specification and design changes.
    • Milestone Billing: This engagement model is well suited for clients who want to pay-as-you-go. All the phases and milestones are decided at start of project by mutual agreement.
    • Dedicated Resource Outsourcing: Just imagine your own IT-department located outside your office but working for you. This model is suited to outsource a dedicated resource to meet your IT needs. Find out more…
  16. Services

  17. Which services do you offer?
    We offer extensive variety of services ranging from Web Development, Mobile Apps Development, eCommerce Solutions, Web & Graphics Designing, Strategy & Branding, SEO/SEM, Dedicated Technical Resource Outsourcing (DRO) to Technical Support services and IT Consultancy. Find out more…
  18. What are your key areas of expertise?
    Discretelogix uses its expertise in the areas of software and web development to solve clients’ problems using latest technologies and tools. Listed below are some of the technologies and tools that we have been using:
    • Operating Systems : Windows, Linux/Unix, Solaris , Macintosh, Android, iPhone
    • Web Servers :  Apache Server,Tomcat , Microsoft Windows Server 2012
    • Applications : Adobe Photoshop, Adobe Illustrator, Adobe Flash, Adobe Dreamweaver, CorelDraw,Adobe InDesign, MS Office, Google Docs
    • Platforms/Libraries/CMS: Magento, osCommerce, WordPress, Joomla, JQuery, Prototype, Mootools, 960 CSS Framework, Yii, Zend Framework, CakePHP, CodeIgniter, vBulliten, Volusion, Django, Ruby on Rails, Drupal, 1Shoppingcart,Shopify, Zen Cart, PrestaShop,Opencart, ShopperPress
    • Languages : PHP, Ruby, Python, C/C++, Java, C#, Visual Basic, Javascript, HTML4, XHTML, HTML5, CSS3, CSS2, XML,SQL
    • Databases: MySQL, Microsoft SQL Server, Microsoft Access,Oracle, dBase
    • Others – MS Visual Source Safe, Subversion (SVN), Git,  MVC
  19. Do you offer Smart Phone/Mobile Development services?
    Yes, we do offer onshore and offshore solutions for mobile and tablet software development. Our mobile application developers have hands on experience in developing mobile and tab apps which involves working on both easy and complex solutions. Apart from developing native solutions, we work on unified and cross-platform applications as well. We has dedicated development teams for every mobile platform. Find out more…
  20. Do you offer Web Development services?
    Yes, we do offer high quality and cost effective web development services to organizations around the world. We constantly upgrade the skills level of our resources so that professional level of talent ensured through our services. Our key potency lies in effective web application development. We make use of latest technologies to build practical and easy-to-implement applications for our clients. Find out more…
  21. Do you offer ecommerce services?
    Yes, we do offer ecommerce services and some of the America’s Top INC 1000 fastest growing companies are our clients. We provide high performance ecommerce solutions in time and within budget for small and medium level business to large, fastest growing business of world. Our class leading ecommerce solutions are suitable for almost all of business sectors and can be scaled to meet individual requirements whether simple or complex. Find out more…
  22. Do you offer Graphics Design services?
    Graphic Designing is an integral part of the services provided by us. We have highly creative and experienced graphic design team which consists of graphic designers, photographers and animators. Find out more…
  23. Do you offer SEO services?
    Yes, we do provide SEO services. Our company is establishing itself as a leading SEO services provider. Our SEO team has developed top class SEO packages that suit the preferences of all types of clients. Find out more…
  24. Do you offer Quality Assurance services?
    Yes, we do offer QA services. Out QA team is QA team is a bright bunch of fast learners and top quality bug hunters. We love to get our hands dirty in web based applications, iPhone & Android applications/games desktop applications and yet we do love to clean our hands in state of the art bug logging tools. Find out more…
  25. Are your familiar with Responsive Web Designs?
    We are quite familiar with responsive designs and can surely follow Responsive Web Design (RWD) approach to provide optimal viewing experience across a wide range of devices.
  26. Project Execution

  27. Which standards do you follow during implementation and coding?
    The best applications are coded properly. This means that coding has been done following standards and code is easy to edit,maintain and debug. We use some of the following industry standards:
    • Object Oriented Architecture
    • MVC Software Design Patterns
    • W3C Markup Validation & Cross Browser Compatibility
  28. Which frameworks do you follow?
    We use several frameworks depending on the nature of the projects. We select the framework during project planning, keeping in mind the following aspects:
    • Quick to implement
    • Sufficient documentation is available
    • Speed and site performance
    • Impressive out of the box features
    • Good size community is available

    Our technical team has got extensive on hands experience in several frameworks such as; Yii, CakePHP, Codeigniter, Zend, Symfony, Bootstrap, CSS Grid, Grid 960 and many others.

  29. Do you carry out software testing, verifications and QA?
    We do have in-house QA team who is responsible for taking care of the software testing and verification. Our QA team is a bright bunch of fast learners and top quality bug hunters. We are expert in every kind of manual testing as well as in automated testing. Find out more…
  30. Are your websites SEO friendly?
    There are innumerable websites on web and having a website is not enough. In order to attain the targeted visitor, we always strive to deliver search engine friendly websites.
  31. Do you use any version controlling software?
    Our development team has used several versioning control programs such as Git, Subversion (SVN) and Visual Source Safe (VSS).
  32. How do you manage projects and inform us about project progress?
    We have feature-rich project management application called Project Discussion Board (PDB). This application not only provides opportunity to our valuable clients to work as closely as their in-house team, but it also helps us keep track of all projects’ tasks at macro and micro levels. From a client’s perspective, benefits of this system are faster execution, collaboration, better management, staying up to date and speeding up the project execution process. Find out more…
  33. Which communication channels do you use during the execution of project?
    Other than Project Discussion Board  we use multiple communication channels during the execution of the projects. Our project and support team is always available to get in touch via IMs, email and phone.
  34. Can you handle multiple project simultaneously?
    We can surely handle and execute multiple projects in parallel. We have several teams here to make sure that multiple projects are completed successfully in time.
  35. How can you guarantee software security and privacy?
    We always strive to deliver secure softwares and measures are taken throughout the software development life cycle to ensure that software security is not breached from outsiders. Proper attention is paid during the phases like design, development, deployment, upgrade and maintenance to avoid any flaws during these phases.
  36. Which web development languages do you use?
    We are proficient in contemporary web development languages used for applications deployed on internet(world wide web). For tools and platforms we use many open source systems to aid in web development such as  LAMP (Linux, Apache, MySQL,PHP). Our web development programming expertise can be broadly categorized as:
    • Client side coding includes Ajax, JavaScript, JQuery, HTML5 and CSS3.
    • Server side coding includes PHP (open source),Java , ColdFusion,  Ruby on Rails, Perl, JSP, Python, ASP.NET and .NET MVC Frameworks (Microsoft proprietary), ActiveVFP (open source), CSP, Server-Side and many more.
  37. What are your software development phases?
    Software development activities followed at Discretelogix are categorized as Requirements Analysis, Planning, Design, Implementation, Verification, Deployment and Post Delivery Support.
  38. Which Software Development Methods are followed by your company?
    Software development activities followed at Discretelogix are categorized as Requirements Analysis, Planning, Design, Implementation, Verification, Deployment and Post Delivery Support.
  39. Do you provide post-delivery support and maintenance?
    We do provide lifetime support and can surely provide ongoing maintenance for your application. Please Click Here to contact us to discuss further.
  40. We are always worried about quality. How can you ensure that?
    We have highly proficient development teams who always strive to produce quality code. We have implemented formal processes to make sure that code quality is maintained and not at all compromised. The process includes periodic walkthroughs of the code and additional checks are applied by team leads and/or project managers.

    Every project is properly verified and tested by experienced QA team. Our QA Engineers performs thorough testing to make sure that each project is properly tested and bugs are fixed before delivering the project to client.

  41. General

  42. What is quality of people you employ?
    We are rich with quality people. In order to make sure that we employ proficient resources, we have implemented a rigorous hiring procedure. Each job position has a strict criteria which is evaluated during selection process; Criteria includes minimum graduation with sounds experience in the latest technologies as required by the specific job. Find out more…
  43. Can you provide few references?
    References will be provided upon request. Contact us to request for references.
  44. How do you ensure confidentiality?
    We sign NDAs and Confidentiality Agreements as required. All of the resources working here are full-time employees, and are bound by the company rules as well as confidentiality and nondisclosure agreements. Additionally, for sensitive projects, we do create isolated projects disconnected from any public network or even internal resources not associated with projects.
  45. Which  agreements and contracts do you sign?
    We do sign Non disclosure Agreements (NDA) and a final contract is drafted later. We are normally bound by the legal framework followed by our client’s country. Any additional agreements that may be requested by you will surely be entertained.
  46. Why should we trust you?
    We believe trust and confidence are the foundation for any successful relationship, and develops only after association over time. The following facts may demonstrate our commitment to our business:
    • We have completed 800+ projects for more than 400 clients worldwide without even a single failure.
    • We have been in business for 7+ years and fully dedicated to the offshore execution model.
    • We are here to stay and are playing our role effectively in the growth of software industry.
    • Our top Management has global experience with leading technology companies and always striving hard to grow the business.
  47. We like the idea of our application but are not sure whether it can be turned into reality or not. Can you do a pilot project for us?
    You are most welcome to try our services. You may select us to do a Pilot Project. The pilot project will be sub-system of a larger project. Please Contact us to start the process.
  48. How do I engage your company for a project?
    Please click here to get in touch with us and get the ball rolling.
  49. What are the advantages of outsourcing?
    The main aim and benefits of outsourcing is value increase for your company. This is achieved through higher business process level, considerable cost reduction and shorter project delivery time. Find out more…
  50. Can remote communication affect the project’s success?
    Not at all, as we do provide multiple communications channels and daily project updates to ensure suffix communication. Doing a project with us would be like working with an in-house team who is always available to answer your queries.
  51. I would like to get  rough estimates on my project. What should I do?
    Please click here to get in touch with us to discuss the project details and our support team will get in touch with you to provide you with project estimates.  
  52. I would like to see your previous projects. How to do that?
    The strength and range of our portfolio reflects versatility in our past work and effective use of latest technologies. Please see our portfolio here.