1When was Discretelogix established?
Discretelogix was established in 2006.
2What is your time zone and what are your work timings?
Our Standard Time Zone is UTC/GMT+5 hours. We work Monday through Friday from 9:00 AM – 6:00 PM (PKT).
3What is your company size?
We are a team of 70+ brilliant minds and growing rapidly.
4Are you member of any industry bodies?
5Do you have in house team or you further outsource your work?
We do not outsource any project to 3rd party contractors. We have highly proficient teams of management graduates, software engineers, programmers, web developers, business analysts, graphic designers, SEO experts and technical writers.
6How many businesses you have served so far?
We have served 100+ businesses worldwide.
7What payment methods do you accept?
We accept Bank/Wire Transfer and Paypal.
8What makes you different from other companies and which benefits can you guarantee?
We always deliver what we promise. Our cost effective solutions, quality standards, effective communication, minimal timelines and lifetime support are the key benefits for our clients and these salient features also distinguishes us among rest of the providers in the market.
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9Which services do you offer?
We offer extensive variety of services ranging from Business Planning, Web Development, Mobile Apps Development, eCommerce Solutions, Graphic Designing, to Digital Marketing.
10How do you manage projects and inform us about project progress?
We have feature-rich project management application called Project Discussion Board (PDB). This application not only provides opportunity to our valuable clients to work as closely as their in-house team, but it also helps us keep track of all projects’ tasks at macro and micro levels. From a client’s perspective, benefits of this system are faster execution, collaboration, better management, staying up to date and speeding up the project execution process.
11Which communication channels do you use during the execution of project?
Other than Project Discussion Board we use multiple communication channels during the execution of the projects. Our project and support team is always available to get in touch via IMs, email and phone.
12How can you guarantee software security and privacy?
We always strive to deliver secure softwares and measures are taken throughout the software development life cycle to ensure that software security is not breached from outsiders. Proper attention is paid during the phases like design, development, deployment, upgrade and maintenance to avoid any flaws during these phases.
13What are your software development phases?
We use Agile Project Management methodology.
14Do you provide post-delivery support and maintenance?
We do provide lifetime support and can surely provide ongoing maintenance for your application.
15We are always worried about quality. How can you ensure that?
We have highly proficient development teams who always strive to produce quality code. We have implemented formal processes to make sure that code quality is maintained and not at all compromised. The process includes periodic walkthroughs of the code and additional checks are applied by team leads and/or project managers.
Every project is properly verified and tested by experienced QA team. Our QA Engineers performs thorough testing to make sure that each project is properly tested and bugs are fixed before delivering the project to client.
16How do you ensure confidentiality?
We sign NDAs and Confidentiality Agreements as required. All of the resources working here are full-time employees, and are bound by the company rules as well as confidentiality and nondisclosure agreements. Additionally, for sensitive projects, we do create isolated projects disconnected from any public network or even internal resources not associated with projects.
17Can remote communication affect the project’s success?
Not at all, as we do provide multiple communications channels and daily project updates to ensure suffix communication. Doing a project with us would be like working with an in-house team who is always available to answer your queries.
18I would like to get rough estimates on my project. What should I do?
It's simple :) Just click the following button to discuss the project details and our team will get in touch with you to provide you with project estimates.
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