SQA/Business Analyst [ML020924]

We are looking for a multifaceted professional who excels in Software Quality Assurance (SQA) and Business Systems Analysis to join our team. With 3-5 years of experience in the field, the ideal candidate will ensure our software products not only meet quality standards but also align perfectly with our business objectives.

Key Responsibilities:
Quality Assurance:

• Devise and implement comprehensive test strategies, including test plans, cases, and scripts to identify software defects and ensure adherence to quality standards.
• Conduct multifaceted testing activities such as functional, regression, and performance testing across different platforms and environments.
• Collaborate with the development team to pinpoint and resolve issues, enhancing the quality and reliability of software.
• Manage defect documentation and resolution processes to maintain software integrity and performance standards.
• Participate in code reviews and advocate for high standards in code testability and quality.

Business Analysis:

• Proactively engage with key stakeholders to elicit comprehensive business requirements, ensuring clarity and precision in project deliverables. Establish strong relationships to facilitate ongoing dialogue and understanding.
• Translate intricate business needs into well-defined technical specifications and detailed functional requirements. Use these specifications to bridge the gap between business expectations and technical execution.
• Act as the pivotal liaison between business units and technical teams, ensuring seamless communication and alignment on project objectives. Strive for a unified vision that meets business goals and technical feasibility.
• Analyze and redesign business processes and workflows to increase efficiency and adaptability. Document current and future states, providing clear roadmaps for process improvement.
• Continuously seek opportunities to enhance organizational performance through innovative process improvements. Recommend and help implement solutions that drive operational excellence and support strategic objectives.

Collaboration & Continuous Improvement

• Act as a crucial conduit between QA, development teams, and business stakeholders, ensuring alignment and clarity across all project phases.
• Provide regular progress updates to all stakeholders, highlighting testing results, project milestones, and any critical issues.
• Ensure that all parties are informed and prepared for changes that could affect project timelines or outcomes.
• Stay updated with the latest trends in QA and business analysis methodologies, incorporating best practices to foster continuous improvement.
• Mentor and guide junior team members in both QA and business analysis disciplines, promoting knowledge sharing and professional growth.
• Proactively suggest and implement enhancements to QA processes and business procedures, driving both product quality and operational efficiencies.

Qualifications:

• 3-5 years of experience in a combined role of Software Quality Assurance and Business Analysis.
• Deep understanding of the software development life cycle (SDLC) and proven experience in QA methodologies.
• Expertise in creating detailed test plans, cases, and scripts.
• Proficient with defect tracking tools (e.g., JIRA, Bugzilla) and knowledgeable in test automation technologies.
• Strong analytical skills with exceptional problem-solving abilities and excellent communication skills, suitable for interacting with both technical and non-technical stakeholders.
• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience in business process modelling and documentation is a plus.

Preferred Skills:

• Experience in Agile/Scrum environments.
• Strong skills in SQL and database testing.
• Knowledge of automation frameworks and scripting languages.
• Proficiency with business process design tools such as Lucidchart, Microsoft Visio, Figma, Miro or similar for visualizing and documenting workflows.
• Hands-on experience with Google Workspace (formerly G Suite), including Docs, Sheets, Slides, and Forms.
• Familiarity with project management tools such as Asana, Trello, or Jira to manage tasks and collaborations effectively.
• Understanding of data visualization tools such as Tableau or Power BI to aid in data analysis and decision-making processes.